Frequently Asked Questions
Q: What is a City Jogging Tour?
It is a guided sightseeing tour that takes place on the run, Jogging through the streets of London. It is guided by an experienced local runner. You may choose to join us on one of six specially designed Scheduled City Jogging Tours of London, or contact us to custom-design your very own City Jogging Tour.
Q: Does City Jogging Tours operate throughout the year?
Yes, City Jogging Tours operates all year round, although we do not operate on Public Holidays.
Q: How do I sign-up and pay for a City Jogging Tour?
To purchase tickets, please proceed to the sign-up page, allowing at least 48 hours advance booking to ensure availability. The sign-up process is quick and easy and several different payment methods are accepted. For Customised Tours and special requests, please contact us to discuss your requirements before booking.
Q: Do I have to book a City Jogging Tour in advance?
Yes, we ask for at least 48 hours notice for our Scheduled Tours and Customised Tours. This is so that we can ensure your participation in your preferred tour group at your preferred time (for Scheduled Tours) and so that we can make all of the necessary arrangements if you have opted for a Customised Tour. If less notice is given, we will do our very best to arrange a tour for you, simply contact us as soon as you are able.
Q: I've just arrived in London, can I just turn up for a Scheduled Tour at the meeting point?
If you have just arrived in London and would like to join us ASAP for one of our Scheduled Tours but you have not had time to book 48 hours in advance, don't worry! Simply contact us as soon as you can and we will advise you of availability.
Q: I would like to run a Scheduled Tour but the start time is not convenient, do you offer other start times?
All of our Scheduled Tours start at fixed times of day (see Our Tours), however we do offer the option to take a Customised Tour. These are tailor made tours which start at a time convenient to you. In addition, you can choose where you would like to run and what you would like to see. You can schedule a Customised Tour but choose to follow one of our standard routes, or we can design a new route especially for you! Please contact us to discuss your needs before booking.
Q: How much does a City Jogging Tour cost?
The cost for our Scheduled Tours is £26 per person. Customised Tours cost £38 per person for the first 10km and £3 per additional km thereafter. All tours include an experienced City Jogging Tours guide, T-Shirt, souvenir digital photos, discount vouchers for running shops, running product samples and a 10% discount voucher for a further City Jogging Tour.
Q: Are discounts available?
Yes, a discount of 20% is offered to groups of three or more booking a Customised Tour. In addition, all customers on both Scheduled and Customised Tours will receive a 10% discount voucher for a further City Jogging Tour.
Q: Do I need to sign a disclaimer?
Yes, before the start your City Jogging Tour you will be required to sign a disclaimer form, as the tours take place near traffic and busy roads and involve physical activity, which can be hazardous. You must therefore certify that you accept all of the possible risks involved and will not hold City Jogging Tours liable for any eventuality.
Q: Are there any age restrictions?
Yes, you must be at least 18 years of age to participate in a City Jogging Tour.
Q: Where do I meet the guide and how will I identify the guide?
After booking you will receive a confirmation e-mail with more information on where and when to meet for your chosen City Jogging Tour. There are designated meeting points for the Scheduled Tours (see Our Tours), but these are sometimes subject to change. For Customised Tours, we will agree with you in advance a suitable starting point, which if mutually convenient can be the lobby of your Hotel! Our guides are easily identifiable with City Jogging Tours T-shirts and hats.
Q: How long do City Jogging Tours last?
The time taken to complete each tour depends on the length of the tour chosen and the pace group. Faster pace groups may complete some of the Scheduled Tours in 40 minutes or less, whereas 'Gentle Jogger' groups may take well over an hour to complete a Scheduled Tour. For Customised Tours, timings will also vary depending on your chosen route and length of the run. You will be advised of approximate timings before the start of your run.
Q: What if it is raining or snowing, will the tour still go ahead?
Tours go ahead, rain or shine. However, in very severe weather (to be determined by your guide) you will be offered to return at a later time or to postpone for another day. You should turn up at the meeting point as usual where your guide will advise if it is necessary to postpone the tour. Postponing the tour is only at the discretion of the guide and tours will usually go ahead, even if it is raining.
Q: What if I want to cancel my booking?
We offer a full refund on cancellations made at least 24hrs before the start of your City Jogging Tour. Simply follow the booking link on the sign-up page and follow the instructions to receive your refund. Unfortunately no refunds can be given for cancellations made with less than 24 hours notice, but please contact us as soon as you can and we will, where possible, offer you an alternative day.
Q: What if I get thirsty while running?
You should carry any water you may need with you on the tour. There will also be some cafes along the route if you need to buy any extra water.
Q: What will I do with my belongings when running?
All of our guides carry a backpack and will be able to carry small items such as wallets and travel cards. However, guides are unable to carry larger items so you should come prepared for this - bringing your own backpack if necessary. Please note that our guides cannot be held responsible for any damage to your belongings.
